![]() The semi-truck driver is not required to remove the product from the truck. Please note the prepaid LTL shipments are shipped curbside which means the semi-truck will pull up to the curb at the residence. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at Curbside (or Tailgate) Service: We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided when checking out. If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via email. At that point, we automatically reach out to our suppliers to confirm that the product is in stock and available for immediate shipment. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Order Confirmation:Īs soon as you place your order, you will receive an order confirmation email. Free shipping does not apply to orders to Hawaii and Alaska, outside the contiguous 48 states.
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